Find Incident Reports

Select a type or category of incident report that you would like to find.
Select a to find incident reports from a specific detention facility, or from all facilities.
Set the start and end dates to find incident reports between.
Some incident reports have an 'Incident Detail Report' attached. You may filter the results to find only incidents with these attachments.

Results

219 Failure - IT Systems incident reports between 3 Oct 2009 and 26 May 2011.

Permalink
  1. Occurred
  2. Type
  3. Location
  4. Summary
  5. Location Details
  6. Number
  1. Incident 1-6RDQFM

    Occurred On
    Type
    Failure - IT Systems
    Location
    Curtin IDC
    Incident Summary
    Reporting of IT System Failures for April 2011
    Location Details
    Curtin IDC
    In. Number
    1-6RDQFM see details
  2. Incident 1-6RT12Q

    Occurred On
    Type
    Failure - IT Systems
    Location
    North West Point Immigration Facility
    Incident Summary
    Portal Server unavailable. Unable to enter Portal Inicdent reports
    Location Details
    NWP
    In. Number
    1-6RT12Q see details
  3. Incident 1-6RQE2R

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    DIAC Portal System was inoperable.
    Location Details
    Villawood IDC
    In. Number
    1-6RQE2R see details
  4. Incident 1-6TRG62

    Occurred On
    Type
    Failure - IT Systems
    Location
    Scherger IDC
    Incident Summary
    IT system went down across the board at SIDC and came back on line at approximately 1130hrs on the 19/4/11
    Location Details
    SIDC
    In. Number
    1-6TRG62 see details
  5. Incident 1-6UTQA2

    Occurred On
    Type
    Failure - IT Systems
    Location
    Scherger IDC
    Incident Summary
    SIDC internet went down at approximatety 2105hrs due to net carrier failure. Internet came back on line on the 21/4/11 at approximately 0800hr
    Location Details
    SIDC
    In. Number
    1-6UTQA2 see details
  6. Incident 1-6UT7T9

    Occurred On
    Type
    Failure - IT Systems
    Location
    North West Point Immigration Facility
    Incident Summary
    Portal Service not available. Network down
    Location Details
    NWP
    In. Number
    1-6UT7T9 see details
  7. Incident 1-6VCMH3

    Occurred On
    Type
    Failure - IT Systems
    Location
    Scherger IDC
    Incident Summary
    Client Internet down. Skype still accessable till 1403hrs.
    Location Details
    Scherger IDC Internet Cafe
    In. Number
    1-6VCMH3 see details
  8. Incident 1-6VB2RW

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    Internet service down on Client's computers.
    Location Details
    Blaxland. Dorm 3.
    In. Number
    1-6VB2RW see details
  9. Incident 1-6VBYMA

    Occurred On
    Type
    Failure - IT Systems
    Location
    Port Augusta IRH
    Incident Summary
    All Clients house internet is down - IT Helpdesk is has been uncontactable for the last 55 mintues
    Location Details
    Port Augusta Immigration Residential Housing complex all 8 houses
    In. Number
    1-6VBYMA see details
  10. Incident 1-6WF2PW

    Occurred On
    Type
    Failure - IT Systems
    Location
    Port Augusta IRH
    Incident Summary
    All Clients internet system is down
    Location Details
    Port Augusta Residental Housing
    In. Number
    1-6WF2PW see details
  11. Incident 1-6YJBI2

    Occurred On
    Type
    Failure - IT Systems
    Location
    Scherger IDC
    Incident Summary
    Client and Officer internet down.
    Location Details
    Scherger IDC
    In. Number
    1-6YJBI2 see details
  12. Incident 1-6ZQPBG

    Occurred On
    Type
    Failure - IT Systems
    Location
    Curtin IDC
    Incident Summary
    Internet connection was lost across the whole site.
    Location Details
    CIDC
    In. Number
    1-6ZQPBG see details
  13. Incident 1-6ZW1H3

    Occurred On
    Type
    Failure - IT Systems
    Location
    Scherger IDC
    Incident Summary
    Internet access went down at approximately 1925hrs on the 3/5/11 and came back on line at approximately 0545hrs on the 4/5/11.
    Location Details
    SIDC
    In. Number
    1-6ZW1H3 see details
  14. Incident 1-72YLLL

    Occurred On
    Type
    Failure - IT Systems
    Location
    North West Point Immigration Facility
    Incident Summary
    No Portal or Internet Service available following Scheduled Power outage
    Location Details
    NWP
    In. Number
    1-72YLLL see details
  15. Incident 1-732R3N

    Occurred On
    Type
    Failure - IT Systems
    Location
    North West Point Immigration Facility
    Incident Summary
    Following a scheduled power outage, three doors at the IDC failed to operate correctly.
    Location Details
    Main reception and Interview 1
    In. Number
    1-732R3N see details
  16. Incident 1-73H6K3

    Occurred On
    Type
    Failure - IT Systems
    Location
    Curtin IDC
    Incident Summary
    Internet connectivity lost across the netire site.
    Location Details
    CIDC
    In. Number
    1-73H6K3 see details
  17. Incident 1-755G1X

    Occurred On
    Type
    Failure - IT Systems
    Location
    Scherger IDC
    Incident Summary
    Internet went down.
    Location Details
    Scherger IDC
    In. Number
    1-755G1X see details
  18. Incident 1-75JCCR

    Occurred On
    Type
    Failure - IT Systems
    Location
    Port Augusta IRH
    Incident Summary
    Client reported that all internet in houses are down, all houses were checked and it was confirmed that all houses internet is down Screen is stating "Citrix Xenapp is not accepting connections"
    Location Details
    All houses in PA IRH
    In. Number
    1-75JCCR see details
  19. Incident 1-78WJXM

    Occurred On
    Type
    Failure - IT Systems
    Location
    Port Augusta IRH
    Incident Summary
    Internet down in client houses NSW VIC and SA. Ticket has been logged with Service Desk s. 47F(1)
    Location Details
    PAIRH
    In. Number
    1-78WJXM see details