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219 Failure - IT Systems incident reports between 3 Oct 2009 and 26 May 2011.

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  1. Occurred
  2. Type
  3. Location
  4. Summary
  5. Location Details
  6. Number
  1. Incident 1-43LTRT

    Occurred On
    Type
    Failure - IT Systems
    Location
    Melbourne ITA
    Incident Summary
    At approx 1100hrs it was discovered that the MITA Facility was without water. Further investigation revealed the water main has burst at the front of the Maygar Army Barracks, affecting the MITA facility
    Location Details
    Melbourne Immigration Transit Accommodation
    In. Number
    1-43LTRT see details
  2. Incident 1-43SSC2

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    Power in the Fowler office and mess out. Power restored 1546
    Location Details
    Fowler mess and office
    In. Number
    1-43SSC2 see details
  3. Incident 1-43SSJW

    Occurred On
    Type
    Failure - IT Systems
    Location
    Melbourne ITA
    Incident Summary
    during external premiter check disscovered beam where not working
    Location Details
    premiter fence at MITA
    In. Number
    1-43SSJW see details
  4. Incident 1-43UJTM

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    On the 28.06.2010, since 1930Hrs to 2130Hrs in Fowler compound the electric fence has been tested by Austratronics and the power to the fence is only running on Battery back up. A/Operations Manager Chris Jackson
    Location Details
    Fowler Compound, zones 4 - 7 VIDC
    In. Number
    1-43UJTM see details
  5. Incident 1-454TPC

    Occurred On
    Type
    Failure - IT Systems
    Location
    Northern IDC
    Incident Summary
    Camera's down South Medical and South rec room and South PA BA Gates and South RCU Serco on Call Duty Manager Ed goldhahn and DIAC On call Duty Manager Tracie Lawton was notified at 0115hrs by Serco CSM Teresa Witt of this incident
    Location Details
    South
    In. Number
    1-454TPC see details
  6. Incident 1-45Z4NH

    Occurred On
    Type
    Failure - IT Systems
    Location
    North West Point Immigration Facility
    Incident Summary
    System Failure centre doors unoperable
    Location Details
    Control centre NWP
    In. Number
    1-45Z4NH see details
  7. Incident 1-472V6G

    Occurred On
    Type
    Failure - IT Systems
    Location
    Christmas Island
    Incident Summary
    Power Outage for the entire of Christmas Island
    Location Details
    Christmas Island Construction Camp & Phosphate Hill
    In. Number
    1-472V6G see details
  8. Incident 1-491IP3

    Occurred On
    Type
    Failure - IT Systems
    Location
    North West Point Immigration Facility
    Incident Summary
    A power outage on CI disrupted supply to NWP for approximately 50 minutes.
    Location Details
    North West Point Detention Centre.
    In. Number
    1-491IP3 see details
  9. Incident 1-472V6X

    Occurred On
    Type
    Failure - IT Systems
    Location
    North West Point Immigration Facility
    Incident Summary
    Systems Failure due to power station outage
    Location Details
    NWP
    In. Number
    1-472V6X see details
  10. Incident 1-48TE2A

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    Loss of power to the T side of Dorm 3, Blaxland Compound.
    Location Details
    T side of Dorm 3 Blaxland Compound
    In. Number
    1-48TE2A see details
  11. Incident 1-49E7Q3

    Occurred On
    Type
    Failure - IT Systems
    Location
    Northern IDC
    Incident Summary
    Reception main PA gates to North 1 system failure.
    Location Details
    Reception main PA gates.
    In. Number
    1-49E7Q3 see details
  12. Incident 1-49I5LV

    Occurred On
    Type
    Failure - IT Systems
    Location
    North West Point Immigration Facility
    Incident Summary
    Flood lights on Greenheart over the oval and tennis courts went off
    Location Details
    Greenheart, Oval and Tennis court area
    In. Number
    1-49I5LV see details
  13. Incident 1-4ALVGA

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    Camera number 44 is not operating properly.
    Location Details
    Blaxland compound, Dorm 3
    In. Number
    1-4ALVGA see details
  14. Incident 1-4BOPS1

    Occurred On
    Type
    Failure - IT Systems
    Location
    Maribyrnong IDC
    Incident Summary
    Power Failure occurred affecting the whole MIDC internal and external infrastructure. (SYSTEM FAILURE - Minor).
    Location Details
    MIDC - Internal and External Infrastructure and perimeter's.
    In. Number
    1-4BOPS1 see details
  15. Incident 1-4BOPU6

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    Alarms to Sullyport and Electric fence beam number 12 in constant alarm
    Location Details
    Junction box number 5, vehicle entrance gates to Blaxland compound.
    In. Number
    1-4BOPU6 see details
  16. Incident 1-4BV8F9

    Occurred On
    Type
    Failure - IT Systems
    Location
    Sydney IRH
    Incident Summary
    Fire alarm activated
    Location Details
    Sydney IRH. Unit 1
    In. Number
    1-4BV8F9 see details
  17. Incident 1-4DXXRG

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    Security Lights around Blaxland compound not working properly.
    Location Details
    Junction of zones 11 and 12, junction of zones 6 and 7 and light tower in visitor car park and Sullyport in Blaxland compound.
    In. Number
    1-4DXXRG see details
  18. Incident 1-4FP2FO

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    Zones 111- 12 and electric fences oin Sallyport were activating continuously and electric fences sparking when vehicle gates opens.
    Location Details
    Blaxland VIDC
    In. Number
    1-4FP2FO see details
  19. Incident 1-4FX0AK

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    Camera's around different locations were either covered up, blurred or facing the wrong directions.
    Location Details
    different locations around Blaxland compound.
    In. Number
    1-4FX0AK see details Detail Report
  20. Incident 1-4GOP55

    Occurred On
    Type
    Failure - IT Systems
    Location
    Northern IDC
    Incident Summary
    Fire alarm activated in Room 45
    Location Details
    Darwin Airport Lodge, Room 45
    In. Number
    1-4GOP55 see details
  21. Incident 1-4I4U3S

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    Security light on tower at junction of zones 11 and 12 is not working properly.
    Location Details
    Junction of zones 11 and 12
    In. Number
    1-4I4U3S see details
  22. Incident 1-4IKSUZ

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    A DIAC contractor has cut through an A PHASE 415 High voltage powerline. This has affected power to numerous areas within the centre.
    Location Details
    Building works around Tweed Building
    In. Number
    1-4IKSUZ see details
  23. Incident 1-4IQV2Q

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    Electric Fence Zone 4 in Fowler in constant activation. Top Electric wire touching the wire below it.
    Location Details
    FOWLER Zone 4 Electric Fence
    In. Number
    1-4IQV2Q see details
  24. Incident 1-4J6PVT

    Occurred On
    Type
    Failure - IT Systems
    Location
    North West Point Immigration Facility
    Incident Summary
    Control has lost microwave alarms and fire location alarm. Main fire alarms all OK.
    Location Details
    NWP - Control
    In. Number
    1-4J6PVT see details
  25. Incident 1-4JM283

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    Electric fence zone 4 is not operational. Resolve notified
    Location Details
    Fowler Electric fence zone 4
    In. Number
    1-4JM283 see details
  26. Incident 1-4K9O6O

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    Loss of power
    Location Details
    Recreation room, Hughes compound.
    In. Number
    1-4K9O6O see details
  27. Incident 1-4KKIUF

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    Fire Alarm set off in Blaxland Dorm 3 - Room T7 - Inspected by Fire Brigade and noted as a false alarm
    Location Details
    Blaxland - Dorm 3 - T7
    In. Number
    1-4KKIUF see details
  28. Incident 1-4L0IX6

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    Alarms in constant activation
    Location Details
    Electric fence North and South on Centre Control Roof Blaxland Compound
    In. Number
    1-4L0IX6 see details
  29. Incident 1-4L32C0

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    No activation of alarms and beams while conducting a FAC and beam checkof Blaxland compound.
    Location Details
    All zones and beams around Blaxland compound.
    In. Number
    1-4L32C0 see details
  30. Incident 1-4LGID4

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    System Failure South of Blaxland outside Zone 12 on Thursday 9th September 2010 at approximately 6.35pm.
    Location Details
    Blaxland outside Zone 12. Villawood IDC.
    In. Number
    1-4LGID4 see details
  31. Incident 1-4LKDO0

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    Constant activations on North and South electric fences
    Location Details
    Centre control roof, Blaxland compound.
    In. Number
    1-4LKDO0 see details
  32. Incident 1-4LXZ22

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    Constant activation of electric fences, North and South.
    Location Details
    On top of centre control, Blaxland compound
    In. Number
    1-4LXZ22 see details
  33. Incident 1-4OAJHA

    Occurred On
    Type
    Failure - IT Systems
    Location
    Melbourne ITA
    Incident Summary
    Portal down as of 0400hrs 22Sept 2010
    Location Details
    MITA
    In. Number
    1-4OAJHA see details
  34. Incident 1-4OK339

    Occurred On
    Type
    Failure - IT Systems
    Location
    North West Point Immigration Facility
    Incident Summary
    Perimeter fence has wire that has fallen and slackened.
    Location Details
    Perimter fence has wire that has fallen and slackened.
    In. Number
    1-4OK339 see details
  35. Incident 1-4OKOL5

    Occurred On
    Type
    Failure - IT Systems
    Location
    North West Point Immigration Facility
    Incident Summary
    Fire Alarm Green 1 compound.
    Location Details
    Green 1 block C, room 2
    In. Number
    1-4OKOL5 see details
  36. Incident 1-4P7XK1

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    The alarm at Waklway 2 Zone 2 in the Hughes Compound did not activate when teh Fence alarms were tested
    Location Details
    Zone 2 Walkway 2 in Hughes Compound
    In. Number
    1-4P7XK1 see details
  37. Incident 1-4W4YR8

    Occurred On
    Type
    Failure - IT Systems
    Location
    North West Point Immigration Facility
    Incident Summary
    Main control room at NWP not accessable, due to door closure
    Location Details
    Main Reception North West Point
    In. Number
    1-4W4YR8 see details
  38. Incident 1-4QWYIL

    Occurred On
    Type
    Failure - IT Systems
    Location
    Sydney IRH
    Incident Summary
    At approximately 1840 hours all PE Beams in the IRH became inactive.
    Location Details
    Sydney IRH All perimiter beams.
    In. Number
    1-4QWYIL see details
  39. Incident 1-4RK2KG

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    Adjusti ng Incedent report s. 47F(1) generated on 11/10/2010.
    Location Details
    Villawood, Blaxland compound.
    In. Number
    1-4RK2KG see details
  40. Incident 1-4RPN9Y

    Occurred On
    Type
    Failure - IT Systems
    Location
    Brisbane ITA
    Incident Summary
    Fire alarm activated by smoke by BBQ
    Location Details
    BITA external courtyard
    In. Number
    1-4RPN9Y see details
  41. Incident 1-4SA8I8

    Occurred On
    Type
    Failure - IT Systems
    Location
    Curtin IDC
    Incident Summary
    On 14th October at approximately 1100hrs all IT systems went down until approximately 0730hrs 15th October.
    Location Details
    Curtin IDC
    In. Number
    1-4SA8I8 see details
  42. Incident 1-4SIJ6X

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    Westbridge switchboard out of order
    Location Details
    Villawood IDC
    In. Number
    1-4SIJ6X see details
  43. Incident 1-4SYTJ9

    Occurred On
    Type
    Failure - IT Systems
    Location
    Northern IDC
    Incident Summary
    Power outage to centre and surrounding area.
    Location Details
    NIDC - all areas.
    In. Number
    1-4SYTJ9 see details
  44. Incident 1-4T8XLL

    Occurred On
    Type
    Failure - IT Systems
    Location
    North West Point Immigration Facility
    Incident Summary
    Fire Alarm Activation in Kitchen area.
    Location Details
    NWP
    In. Number
    1-4T8XLL see details
  45. Incident 1-4TXT7L

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    Burst water main in Murray building
    Location Details
    Villawood IDC
    In. Number
    1-4TXT7L see details
  46. Incident 1-4U5EMC

    Occurred On
    Type
    Failure - IT Systems
    Location
    Villawood IDC
    Incident Summary
    Fire Alarm acrivated in the Dorm 3 kitchen while clients were cooking.
    Location Details
    Blaxland Villawood IDC
    In. Number
    1-4U5EMC see details
  47. Incident 1-4WKMBU

    Occurred On
    Type
    Failure - IT Systems
    Location
    Melbourne ITA
    Incident Summary
    At approx 0415hrs the Internet (client/Staff) system failed. at approx 0940hrs the phone system (client/staff) failed as well. service desk was notified
    Location Details
    MITA
    In. Number
    1-4WKMBU see details
  48. Incident 1-4WA22O

    Occurred On
    Type
    Failure - IT Systems
    Location
    Melbourne ITA
    Incident Summary
    Post power being restored after scheduled outage perimetre beams/alarms are no longer activating
    Location Details
    MITA
    In. Number
    1-4WA22O see details
  49. Incident 1-4WM2GZ

    Occurred On
    Type
    Failure - IT Systems
    Location
    Perth IDC
    Incident Summary
    Intercom system down
    Location Details
    Perth
    In. Number
    1-4WM2GZ see details
  50. Incident 1-4XXS93

    Occurred On
    Type
    Failure - IT Systems
    Location
    North West Point Immigration Facility
    Incident Summary
    Fire alarm activation at the Warehouse.
    Location Details
    Warehouse NWP
    In. Number
    1-4XXS93 see details