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Results

308 Complaint - re MinorIncident incident reports between 3 Oct 2009 and 26 May 2011.

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  1. Occurred
  2. Type
  3. Location
  4. Summary
  5. Location Details
  6. Number
  1. Incident 1-30P0WL

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Villawood IDC
    Incident Summary
    Telephone call received from member of the public utilising TIS to complain about the behaviour of client s. 47F(1)
    Location Details
    Bravo 1 location Westbridge
    In. Number
    1-30P0WL see details
  2. Incident 1-38UWCB

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Maribyrnong IDC
    Incident Summary
    Client made complaint about SERCO Staff on the 28/01/10. Investigation of the complaint commenced on 12/02/10. Investigation has not been completed in time frames. Complaint No: 010/10
    Location Details
    SERCO Administration Area
    In. Number
    1-38UWCB see details
  3. Incident 1-3S6L90

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Maribyrnong IDC
    Incident Summary
    Complaint received from a client. This complaint has not been finalised within the required time frame of seven days.
    Location Details
    MIDC
    In. Number
    1-3S6L90 see details
  4. Incident 1-480WLS

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Northern IDC
    Incident Summary
    Complaint received addressed to Ombudsman.
    Location Details
    NIDC
    In. Number
    1-480WLS see details
  5. Incident 1-494ZA1

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Northern IDC
    Incident Summary
    Two sealed envelopes, one addressed to Obudsman s. 47F(1) and Indonesian Consulate s. 47F(1) have been forwarded by mail
    Location Details
    NIDC
    In. Number
    1-494ZA1 see details
  6. Incident 1-4C8XIN

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    North West Point Immigration Facility
    Incident Summary
    Complaint s.47F(1)
    Location Details
    Construction Camp CI
    In. Number
    1-4C8XIN see details
  7. Incident 1-4FRPO2

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Northern IDC
    Incident Summary
    One sealed Complaint received addressed to the Ombudsman 15/08/10. Serco reference s. 47F(1) forwarded by mail 16/08/10.
    Location Details
    NIDC
    In. Number
    1-4FRPO2 see details
  8. Incident 1-4FRPQ0

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Northern IDC
    Incident Summary
    Three Sealed comoplaints received.
    Location Details
    NIDC
    In. Number
    1-4FRPQ0 see details
  9. Incident 1-4HA1W1

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Perth IRH
    Incident Summary
    Created in Errror
    Location Details
    PIRH
    In. Number
    1-4HA1W1 see details
  10. Incident 1-4HNQ3K

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Northern IDC
    Incident Summary
    Two Ombudsman complaints received
    Location Details
    Northern IDC
    In. Number
    1-4HNQ3K see details
  11. Incident 1-4IGVTQ

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Northern IDC
    Incident Summary
    One Ombudsman complaint received
    Location Details
    Northern IDC
    In. Number
    1-4IGVTQ see details
  12. Incident 1-4IHDH9

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Northern IDC
    Incident Summary
    One complaint received addressed to Australian Human Rights Commission
    Location Details
    Northern IDC
    In. Number
    1-4IHDH9 see details
  13. Incident 1-4IXLG3

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Northern IDC
    Incident Summary
    Three complaints received to be forwarded to third party.
    Location Details
    Northern IDC
    In. Number
    1-4IXLG3 see details
  14. Incident 1-4JXEW0

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Villawood IDC
    Incident Summary
    A compliant regarding luggage was not due within the required timeframe of 3 days due to investigation taking place into where the clients luggage is located.
    Location Details
    Hughes Namoi 8B
    In. Number
    1-4JXEW0 see details
  15. Incident 1-4L1N8M

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Northern IDC
    Incident Summary
    Two complaints received addressed to Ombudsman
    Location Details
    Northern IDC
    In. Number
    1-4L1N8M see details
  16. Incident 1-4LO9O8

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    North West Point Immigration Facility
    Incident Summary
    Complaint s. 47F(1) was not resolved within three days.
    Location Details
    Gold 1 Compound
    In. Number
    1-4LO9O8 see details
  17. Incident 1-4LMJHU

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    North West Point Immigration Facility
    Incident Summary
    complaint s. 47F(1) was not resolved within three days.
    Location Details
    Blue 1
    In. Number
    1-4LMJHU see details
  18. Incident 1-4LMJKM

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    North West Point Immigration Facility
    Incident Summary
    Complaint s. 47F(1) not resolved within three days.
    Location Details
    White 1 Compound
    In. Number
    1-4LMJKM see details
  19. Incident 1-4LMJSZ

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    North West Point Immigration Facility
    Incident Summary
    Complaint s. 47F(1) ot resolved within three days.
    Location Details
    Gold 1 Compound
    In. Number
    1-4LMJSZ see details
  20. Incident 1-4LMJAK

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    North West Point Immigration Facility
    Incident Summary
    A complaint has exceeded three days to find resolution .
    Location Details
    Marquee Compound
    In. Number
    1-4LMJAK see details
  21. Incident 1-4LXYD3

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Northern IDC
    Incident Summary
    Four complaints received - addressed to external third party.
    Location Details
    Northern IDC
    In. Number
    1-4LXYD3 see details
  22. Incident 1-4M39TQ

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Northern IDC
    Incident Summary
    Client complaint unresolved within the 3 day period
    Location Details
    Asti Motel, Darwin.
    In. Number
    1-4M39TQ see details
  23. Incident 1-4M3M26

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Northern IDC
    Incident Summary
    Client complaint unresolved within the 3 day period
    Location Details
    South One, NIDC
    In. Number
    1-4M3M26 see details
  24. Incident 1-4M3M4C

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Northern IDC
    Incident Summary
    Client complaint unresolved within 3 days
    Location Details
    South One, NIDC
    In. Number
    1-4M3M4C see details
  25. Incident 1-4M3M4J

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Northern IDC
    Incident Summary
    Client complaint unresolved within 3 days
    Location Details
    South One, NIDC
    In. Number
    1-4M3M4J see details
  26. Incident 1-4M3M8N

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Northern IDC
    Incident Summary
    Client complaint unresolved within 3 days
    Location Details
    South One, NIDC
    In. Number
    1-4M3M8N see details
  27. Incident 1-4MLJFH

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Northern IDC
    Incident Summary
    children throw stones at a passing car when on soccerfield and put a chip on the left passenger side of window of s. 47F(1) a memeber of public driving home from work.
    Location Details
    Darwin airport Lodge Soccer Field
    In. Number
    1-4MLJFH see details
  28. Incident 1-4MXLRO

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Northern IDC
    Incident Summary
    Two complaints received for third party
    Location Details
    Northern IDC
    In. Number
    1-4MXLRO see details
  29. Incident 1-4MYNO2

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    North West Point Immigration Facility
    Incident Summary
    Complaint s. 47F(1) received was not resolved within three days
    Location Details
    Green 2
    In. Number
    1-4MYNO2 see details
  30. Incident 1-4MYNQW

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    North West Point Immigration Facility
    Incident Summary
    Complaint s. 47F(1) received was resolved within three days
    Location Details
    Gold 1
    In. Number
    1-4MYNQW see details
  31. Incident 1-4PVFNV

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Northern IDC
    Incident Summary
    Received 4 Complaints in sealed envelopes addressed to 3rd party. 1 X Addressed to Ombudsman s. 47F(1) 2 X Addressed to Consulate s. 47F(1) 1 X Addressed to Redcross s. 47F(1)
    Location Details
    Northern IDC
    In. Number
    1-4PVFNV see details
  32. Incident 1-4PVPSK

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Northern IDC
    Incident Summary
    Received 4 complaints on 22/09/2010 at approximately 08:45am addressed to 3rd party: 1 x Addressed to Ombudsman NIDC10- 378 3 x Addressed to AHRC NIDC10-381, 380, 379
    Location Details
    Northern IDC
    In. Number
    1-4PVPSK see details
  33. Incident 1-4PVQ1J

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Northern IDC
    Incident Summary
    Received 6 complaints addressed to 3rd party
    Location Details
    Northern IDC
    In. Number
    1-4PVQ1J see details
  34. Incident 1-4O49I9

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    North West Point Immigration Facility
    Incident Summary
    Complain s. 47F(1) received was not resolved within three days
    Location Details
    Gold 1
    In. Number
    1-4O49I9 see details
  35. Incident 1-4O49P0

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    North West Point Immigration Facility
    Incident Summary
    This complaint s. 47F(1) was received 7.09.10. This complaint was not resolved within the three day time frame
    Location Details
    NWP
    In. Number
    1-4O49P0 see details
  36. Incident 1-4OD6XE

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Sydney IRH
    Incident Summary
    MinorIncident during escort to the IRH from School
    Location Details
    SIRH Villawood Detention Centre
    In. Number
    1-4OD6XE see details
  37. Incident 1-4ONX4S

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    North West Point Immigration Facility
    Incident Summary
    Complaint s. 47F(1) not resovled within three days
    Location Details
    NWP Gold 2
    In. Number
    1-4ONX4S see details
  38. Incident 1-4OQ333

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Villawood IDC
    Incident Summary
    Complaint information from client s. 47F(1) about mail
    Location Details
    Blaxland, Annex
    In. Number
    1-4OQ333 see details
  39. Incident 1-4QWYOF

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    Villawood IDC
    Incident Summary
    Minorcomplaint not resolved with 3 days of reciept
    Location Details
    Client s. 47F(1) located in the Blaxland compound of the VIDC.
    In. Number
    1-4QWYOF see details
  40. Incident 1-4PK592

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    North West Point Immigration Facility
    Incident Summary
    Complain s. 47F(1) received and not resolve within the three day time span
    Location Details
    NWP
    In. Number
    1-4PK592 see details
  41. Incident 1-4PK59C

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    North West Point Immigration Facility
    Incident Summary
    Complain s. 47F(1) received, not resolved within the three days
    Location Details
    NWP
    In. Number
    1-4PK59C see details
  42. Incident 1-4PK5CF

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    North West Point Immigration Facility
    Incident Summary
    Complain s. 47F(1) not resolved within the three day time frame
    Location Details
    NWP
    In. Number
    1-4PK5CF see details
  43. Incident 1-4PK5DJ

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    North West Point Immigration Facility
    Incident Summary
    Complain s. 47F(1) received 14.09.10. Sent for translation and returned 22.09.10. Not resovled within 3 days
    Location Details
    NWP
    In. Number
    1-4PK5DJ see details
  44. Incident 1-4QPCFF

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    North West Point Immigration Facility
    Incident Summary
    Complaint s. 47F(1) received 16/09/2010, not resolved within three day time frame
    Location Details
    North West Point
    In. Number
    1-4QPCFF see details
  45. Incident 1-4QPCH4

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    North West Point Immigration Facility
    Incident Summary
    Complaint s. 47F(1) received 17/09/2010, not resolved within three day time frame.
    Location Details
    North West Point
    In. Number
    1-4QPCH4 see details
  46. Incident 1-4QPCHF

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    North West Point Immigration Facility
    Incident Summary
    Complaint s. 47F(1) received 29/09/2010, not resolved within three day time frame.
    Location Details
    North West Point
    In. Number
    1-4QPCHF see details
  47. Incident 1-4QPCIA

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    North West Point Immigration Facility
    Incident Summary
    Complaint s. 47F(1) received 30/09/2010, not resolved within three day time frame.
    Location Details
    North West Point
    In. Number
    1-4QPCIA see details
  48. Incident 1-4QPCJP

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    North West Point Immigration Facility
    Incident Summary
    Complaint s. 47F(1) received 30/09/2010, not resolved within three day time frame.
    Location Details
    North West Point
    In. Number
    1-4QPCJP see details
  49. Incident 1-4QPCK9

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    North West Point Immigration Facility
    Incident Summary
    Complaint s. 47F(1) received 21/09/2010, not resolved within three day time frame.
    Location Details
    North West Point
    In. Number
    1-4QPCK9 see details
  50. Incident 1-4QPCLD

    Occurred On
    Type
    Complaint - re MinorIncident
    Location
    North West Point Immigration Facility
    Incident Summary
    Complaint s. 47F(1) received 24/09/2010, not resolved within three day time frame.
    Location Details
    North West Point
    In. Number
    1-4QPCLD see details